USD ($)
INR (₹)
Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact NORMOHOST Billing Team by creating a ticket in the member's area with proper payment details and account details.
Cancellation requests must be received by NORMOHOST a minimum of thirty (30) days prior to the end of your Billing Cycle. NORMOHOST will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact NORMOHOST as soon as possible.
Strictly there are NO refunds for Mini, Nano / Economy Packages, Special Promotional Packages, Monthly Billed Packages, Discounted Packages or Coupons.
Strictly NO refunds will be processed for packages that are cancelled during the FREE period. [ For example, In a 2 +1 year pack, the last year is provided as FREE and hence no refund can be processed for/during that period ]
Strictly NO refunds will be processed if the account fee is not paid in Full in advance before the account is setup
Strictly NO refunds will be processed if a refund is requested after 90 days from the date of order of the account
Strictly NO refunds will be processed if an account has violated the terms of service or is involved in activities that have resulted in incurring charges to bring back services to normal
Strictly NO refunds will be processed if an account was involved in abuse/resource over usage previously
Domain Credits purchased cannot be refunded
Only first-time accounts are eligible for a refund. Accounts created by the same customer / related to the same customer will not be eligible for a refund
Dedicated Servers and VPS, Cloud/Virtual Servers are not eligible for any refunds.
In the case of all monthly plans and domain registration, there will be no refund once it is registered, renewed or activated.
All requests for refund must be provided in writing by creating a ticket in the member's area. Only refund request that does not fall under any of the above conditions will be responded to or taken into consideration. The maximum refund possible is 50 % of the account fee that is paid in full advance before account setup.
Setup fee [both levied or waived off ], Software costs, Administration costs, and other third-party expenses will not be refunded. A processing fee of Rs.250 or $3.5 will be charged for all refunds. Refund processing will take 90 days from the date of acceptance of refund by NORMOHOST.
No refund will be paid as cash or check/bank transfer or deposit. Refunds are credited as hosting credits or domain credits only.